(06)Selected work / Business workflowsConcept
Alder Build
An email workflow that turns a building enquiry into an estimate.
- Sector
- Business workflows
- Service
- AI Automation
- Format
- Concept
(01)The idea
Start with the customer’s email.
A customer asks for a timber deck estimate but leaves out the area. The workflow reads the email and captures the job type. It asks for the missing measurement in the same thread, then uses the customer’s reply and the company’s rate card to calculate an estimate.
(02)Details
From enquiry to estimate.
OrderlyAlder Build / Inbox
01 / Enquiry triage
Timber deck enquiry
- Email received“Could you estimate a timber deck installation?”
- Scope extractedTimber deck installation. Area missing.
- Follow-up sent“What is the deck area in square metres?”
- Customer replied“The area is 24 m².”
OrderlyAlder Build / Estimates
02 / Illustrative estimate
Deck installation
- Area supplied
- 24 m²
- Rate card applied
- €95 / m²
- Estimated total
- €2,280
✓ Estimate sent in the original email thread
(03)Application
Keep the calculation visible.
In this example, 24 m² at €95 per m² gives an estimate of €2,280. Orderly shows the measurement, rate and calculation alongside the enquiry history. The customer receives the estimate by email and the team can see how it was worked out.
Have something in mind?
Handling repeat enquiries?
Tell us what arrives in your inbox and how your team prepares a reply.
Tell us about it studio@tipo.media